Opened and explained in front of you.

A stopped watch is not dead, only stopped; a good movement can outlast the person who wore it first. Bring it to the counter and I will open it and show you exactly what has failed, before any work begins.

A steel chronograph watch on the bench after service at Glow Jewellers
  • Rolex
  • Omega
  • TAG Heuer
  • Longines
  • Cartier
  • Automatic, manual and quartz, and every other make
A watch movement opened on the workshop bench at Glow Jewellers

Time is of the essence, so I keep it prompt and I keep it honest. Some services wait on parts; you will be told how long before I begin, and called the day it is ready.

Was great to see the watch taken apart and it explained to me what was needed. He said six to eight weeks and, true to his word, he called me up to say it was ready.
Russell · Rolex service
Which watches do you service?+

Rolex, Omega, TAG Heuer, Longines, Cartier, and all makes with automatic, manual-wind or quartz movements. Bring the watch and I will open it and show you what it needs.

How long does a service take?+

It depends on the movement and on parts. Some services wait on parts and can take several weeks. I will tell you before I start, and I will call you the day it is ready.

Do you do batteries and straps?+

Yes. Quartz watches, batteries, straps and bracelets, as well as full services.

Questions people ask
The red Glow Jewellers shopfront on 14 West Street, Dorking

The counter at No. 14, where I'll open it up. Bring the watch, and the box if you still have it.

Find the shop
Glow Jewellers
No. 14 West Street
Dorking, Surrey
RH4 1BL

Mon to Sat · 10:30 to 16:00
Closed Sunday

Get directionsView on Google Maps (opens in a new tab)

Start with a conversation.

14 West Street, Dorking RH4 1BL
Mon to Sat 10:30 to 16:00
“Another awesome repair job by Pedro. This time the restoration of a Maserati clock from a classic Ghibli.”Tony · Clock restoration